Privacy policy

This Privacy Policy describes how www.oasis-creations.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

We collect data from your device, information about how you use the Site, and data required to fulfill any orders you make. In the event that you contact us for customer service, we may additionally collect the information you provide at that time. Throughout this Privacy Policy, "Personal Information" refers to any and all details that can be used to identify an individual. This is a list detailing the types of personally identifiable information we collect and why we do so.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify.

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal), email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify.

Customer support information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal), email address, and phone number
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify.

Minors
Users under the age of 18 are not permitted to use the Site. The collection of children's personal information is not something we do on purpose. Please email us at the below address if you are a parent or guardian concerned that your kid may have provided us with personal information without your consent.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
• Temporary denylist of credit cards associated with deny listed IP addresses. This denylist persists for a small number of days.

Your rights

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies
When you visit our Site, a little piece of data called a "cookie" is transferred to your computer or other device. Functional, performance, advertising, and social media/content cookies are among the many types of cookies we employ. Cookies enhance your time on a website by keeping track of your selections and preferences while you're there (such as login and region selection). You'll benefit from this when you return to the site or navigate between different pages extensively. For instance, cookies reveal if a user is a first-time visitor or a repeat visitor, as well as other useful data.
In order to provide our services and improve your experience on our Site, we utilize the following cookies:

Cookies Necessary For The Functioning Of The Store

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

REPORTING AND ANALYTICS

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

 

The "persistent" or "session" status of a cookie determines how long it will remain on your computer or mobile device. The former are temporary and disappear whenever you close your browser, while the latter remain on your device until you manually remove them. Some of the cookies we use expire within 30 minutes, while others remain on your device for up to two years after you initially download them.
You have a lot of options for managing cookies and limiting their use. Warning: disabling cookies may prevent you from using some features of our site.
Cookies are enabled by default in most browsers, but you may disable them using your browser's preferences (often located in the "Tools" or "Preferences") menu. To learn more about cookies and how to manage, block, or filter them, consult the "help" menu of your browser or resources like https://allaboutcookies.org/.
If you want to avoid having your information shared with third parties like our advertising partners, you may not be able to totally disable cookies. Please refer to the "Behavioral Advertising" section above to learn how to exercise your rights or choose which uses of your information are permitted by third parties.

Do Not Track
We do not alter our data collection and usage practices in response to a "Do Not Track" signal from your browser because the industry is not unified on how to handle these requests.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons

Contact

If you want to know more about how we handle your personal information, have questions, or want to make a complaint, you can send us an email at info@oasis-creations.com You can also call us at +1-818-643-1748 or write to us using the address below: 

12439 Magnolia Blvd, 240, valley Village California 91607, United States

This page was last updated on:  May 04, 2023